At Jolliman Essentials Ltd, we are committed to protecting the security and confidentiality of your personal information by providing you with a safe and secure transaction environment when ordering online.
We use the most reliable (Alpha SSL) encryption technology to encode personal data that you send to us when placing an order online. To check that you are in a secure area of the website, please check your browser displays an image of a closed padlock or unbroken key.
We also have the option of paying with Paypal, this allows you to confirm your identity before purchase as a protection from unauthorised use of your credit or debit card when shopping online.
We do not store customer Debit / Credit Card detail as they are fully encrypted.
A cookie is a small data file that is temporarily stored by your browser on your computer's hard drive. Cookies enable Jolliman Essentials to gather information on website usage so we can offer an improved browsing and shopping experience. We want to make sure that we only contact you with content that you will find relevant and interesting. We do this by using online behavioural advertising. In order for it to work we collect information about your browsing activity using cookies. These cookies pass back to us your browsing information which then allows us to determine what content is most useful and relevant to be shown to you.
We take your privacy very seriously and do not store any information in cookies that could identify you personally; we do not store credit card details in cookies.
If you wish to disable cookies you can configure your browser to do so, this site will continue to function, however you will not be recognised when you return to the site and any open baskets will not be stored when you leave the site.
We treat your personal information with the highest standards of security and confidentiality. You can be rest assured that your credit/debit card and personal information are safe with us.
We only hold contact details of existing customers or people with a legitimate interest to Jolliman, i.e. email sign up, existing customers.
With your permission we will send you our email promotions, catalogues, newsletters, telephone calls to inform you our latest products & offers and keep you up to date with what is happening at Jolliman Essentials.
From time to time we may also call existing customers to help improve our service and maintain customer satisfaction.
We sometimes make our postal mailing list available to reputable suppliers of goods or services which may be of interest to you.
We never provide your email address to anyone else outside of the Jolliman Essentials Ltd, except in the circumstances set below:
Where we purchase customer data from other trusted third-party retailers for the purposes of one-off mailings, the data is deleted once the mailing has been completed unless the individual places an order and becomes a Jolliman customer conducted under the lawful basis of Legitimate Interests.
By visiting jolliman.co.uk you are accepting and consenting to the practices described in this document. We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We keep it on a secure server and we fully comply with the Data Protection Act 2018. All data is kept for a maximum of 6 years and deleted after that period.
When you shop on our site, we will ask you to input and will collect personal information about you. We may also collect information about where you are on the internet (e.g. the URL you came from, IP address, browser type). You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.
We use your information only for the following purposes:
If you wish to opt out from receiving email, telephone and postal communications from us or:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you, then please use one of the methods listed below.
However, please understand that if you do object, then this may affect our ability to offer you the best possible experience when you shop with us. You can update your preferences via one of the following:
We may also share your details with carefully selected and trusted partners whose product or services we think might interest you, either directly or through a data co-operative. We only share your details with our trusted partners whom will only contact you via postal communications and we never share email or telephone contact information for marketing communication purposes.
Other trusted partners that we may share your data with where we think they offer a product or service that may be of interest to you, but are not limited to, one of the following categories:
Should you wish to correct any information or preference we currently have for you then you can use any of the relevant procedures as listed above to update us with your wishes at any time.
If you have any concerns about our use of your personal information, you can make a complaint to us
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address:
Information Commissioner's Office