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Returns & Exchanges

Extended Christmas Returns Policy

During the Christmas period, All orders placed from 25th November will be eligible for returns up until January 23rd 2017. Our standard terms & conditions for returns remain unchanged and will still apply to all orders.

Standard Returns

In the unlikely event that you are not entirely happy with your purchase, please return your goods unworn, unwashed, and with the manufactures tags attached in the original packaging within 14 days of receipt. If goods are returned after 14 days and or are not returned in the condition which you received them, we reserve the right to refuse such returns and exchanges. This does not affect your statutory rights.

Once the parcel is received back into our warehouse, we will process an exchange or we will issue an immediate refund. We don't refund the original post and packaging charge (unless the item arrives damaged / faulty) but if you just want us to exchange the item then you don't pay any postage for the replacement sent out.

Please note, returns can take up to 14 days to be processed.

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Jolliman Essentials Ltd. 177/181 Great Bridge St, West Bromwich, B70 0DJ

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